Updating macOS

Making sure that your Mac is kept up to date is important. Macs that are part of IAC will automatically install minor updates that do not require a reboot. However, updates that require a reboot must be initiated by the user. There are two ways that you can install updates on a Mac.


Upgrading macOS

Before updating your computer make sure the following is complete!

  • You have a backup of your documents and data from the Mac you are about to update.
  • If updating a Macbook, make sure that it is plugged in and is charging.
  • Make sure that all updates for the macOS you are currently on are installed. If you need help with installing updates click here.


There are two ways that you can upgrade your macOS.


Preventing and Recovering from Duo errors when traveling abroad or changing phones

If you are having trouble using your two-factor authentication due to phone problems (traveling internationally, US phone number not working, etc), you still have several options to use two-factor authentication. Some of these are also discussed on our Alternative Options page, here:

  Two-factor (Duo) Authentication: Alternative Options

IT resources that IAC students may not know about

Fri, September 17, 2021

We want to spread awareness about a few IT tools and resources offered by IAC and other areas of campus that may be of particular interest to graduate and possibly undergraduate students. This article has recently been updated to include a couple of newer items. Please feel free to share with students.


Faculty web profiles: how to update

Fri, September 17, 2021

The college uses a central system for creating and maintaining faculty web profiles -- these are the profiles that appear in faculty listings for college, school, and center sites -- for example https://iac.gatech.edu/people/faculty. Profiles can include biosketch, publications, research interests, and more. You can create and edit your profile directly by logging into https://people.iac.gatech.edu/ ; if needed, there is a "Getting Started" guide under the Help menu on that site.

Planning for disk disaster with Code42

Fri, September 17, 2021

While disk failures don't happen often, they do happen -- and it's wise to be prepared for the worst. Code42 (formerly called Crashplan) is Georgia Tech's backup system for desktops and laptops. It's prudent to periodically make sure Code42 is running and backups are happening as expected. You can find the Code42 icon on MacOS and Windows in these locations:

VPN shift in coming months: Cisco Anyconnect to be retired, Global Protect to be the standard

Fri, September 17, 2021

OIT has announced plans to retire the Cisco AnyConnect VPN service in coming months and move to the newer Global Protect VPN service. Many of you already have the Global Protect client installed on your GT computer, and others will receive installation automatically within the next few days -- see below for the icons to look for to connect. AnyConnect will remain available for the time being, but you can try the new VPN client whenever the urge may strike you :)