Updating macOS
Making sure that your Mac is kept up to date is important. Macs that are part of IAC will automatically install minor updates that do not require a reboot. However, updates that require a reboot must be initiated by the user. There are two ways that you can install updates on a Mac.
Upgrading macOS
Before updating your computer make sure the following is complete!
- You have a backup of your documents and data from the Mac you are about to update.
- If updating a Macbook, make sure that it is plugged in and is charging.
- Make sure that all updates for the macOS you are currently on are installed. If you need help with installing updates click here.
There are two ways that you can upgrade your macOS.
Printing via Print Deploy
This page contains instructions for connecting to printers using Print Deploy for both Windows and MacOS. Please see the appropriate section below.
Printing via the Print Deploy Agent on Windows
1. Down on the bottom right of the screen click on the ^ icon.
Preventing and Recovering from Duo errors when traveling abroad or changing phones
If you are having trouble using your two-factor authentication due to phone problems (traveling internationally, US phone number not working, etc), you still have several options to use two-factor authentication. Some of these are also discussed on our Alternative Options page, here:
IT resources that IAC students may not know about
Date
Fri, September 17, 2021
We want to spread awareness about a few IT tools and resources offered by IAC and other areas of campus that may be of particular interest to graduate and possibly undergraduate students. This article has recently been updated to include a couple of newer items. Please feel free to share with students.
Faculty web profiles: how to update
Date
Fri, September 17, 2021
The college uses a central system for creating and maintaining faculty web profiles -- these are the profiles that appear in faculty listings for college, school, and center sites -- for example https://iac.gatech.edu/people/faculty. Profiles can include biosketch, publications, research interests, and more. You can create and edit your profile directly by logging into https://people.iac.gatech.edu/ ; if needed, there is a "Getting Started" guide under the Help menu on that site.
Planning for disk disaster with Code42
Date
Fri, September 17, 2021
While disk failures don't happen often, they do happen -- and it's wise to be prepared for the worst. Code42 (formerly called Crashplan) is Georgia Tech's backup system for desktops and laptops. It's prudent to periodically make sure Code42 is running and backups are happening as expected. You can find the Code42 icon on MacOS and Windows in these locations:
VPN shift in coming months: Cisco Anyconnect to be retired, Global Protect to be the standard
Date
Fri, September 17, 2021
OIT has announced plans to retire the Cisco AnyConnect VPN service in coming months and move to the newer Global Protect VPN service. Many of you already have the Global Protect client installed on your GT computer, and others will receive installation automatically within the next few days -- see below for the icons to look for to connect. AnyConnect will remain available for the time being, but you can try the new VPN client whenever the urge may strike you :)
Videoconferencing shift in coming months: Bluejeans to be retired, Zoom to be piloted
Date
Fri, September 17, 2021
In a message earlier this month, Georgia Tech CIO Daren Hubbard outlined plans over the next year to discontinue licensing for BlueJeans and WebEx videoconferencing and pilot Zoom for Georgia Tech licensing. (Microsoft Teams will remain as an alternative.)