Two-factor: Alternate Options

Most people using Duo two-factor authentication use either the "push" feature (where Duo sends a confirmation prompt via an app on your phone) or "call" feature (where Duo calls your phone and you confirm login via the dial pad).

In cases where your connectivity may be poor, such as traveling in areas with poor reception, additional options may help. All of these options use the "Enter a Passcode" section within the Duo authentication screen, shown here:

Duo prompt, showing where to enter passcode
Duo prompt, showing where to enter passcode

 

Option 1) The Duo app can be used to generate a one-time passcode that you enter into the "Enter a Passcode" section of the Duo login prompt. To do this, find the "Duo Mobile" app among your phone's apps:

Duo Mobile app, among other apps

Within the app, click the key icon shown here to generate a passcode.

Duo app, showing how to create passcode
Duo app, showing how to create passcode -- click the "key" icon to generate a code

 

Option 2) The Georgia Tech Passport website can be used to generate a list of emergency codes that can be used in the same way. From Passport, choose

Two-Factor Authentication -> Generate Backup Codes

You'll be shown a list of 10 codes -- it's best to print these out in advance -- as you use them, mark them off (each code can be used just once).

Passport generate codes screen

Option 3) "Hardware tokens" such as Yubikey [ https://www.yubico.com/ ] can also be used -- these essentially automatically generate and enter codes like those mentioned above. These are very convenient but cost extra, usually in the $20-40 range per token -- this expense would need to be borne by the school/unit.