Upgrading macOS

Before updating your computer make sure the following is complete!

  • You have a backup of your documents and data from the Mac you are about to update.
  • If updating a Macbook, make sure that it is plugged in and is charging.
  • Make sure that all updates for the macOS you are currently on are installed. If you need help with installing updates click here.


There are two ways that you can upgrade your macOS.


Jamf Self Service

The first way is through the Jamf Self Service app that is installed on your Mac.

1. Open the Self Service app via Launchpad or Finder

2. Once you have the Self Service app open, on the left side scroll down to OS Updates and select what macOS Upgrade you need, and click the Upgrade button.

3. When the macOS upgrade starts, you will see a pop-up that indicates that the new macOS is downloading.

4. When the macOS upgrade finishes downloading it will prompt you to confirm that you wish to upgrade the system.