Section Navigation:
- What is Code42
- Setting Up Code42
- How To Tell If It's Working
- Cant This Be Set Up Automatically?
- Why Does The First Backup Take So Long?
- I Save My Files To The Cloud. Do I Really Need This?
What is Code42
Code42 is computer backup software that Georgia Tech has licensed to back up faculty and staff computers. Similar to other software you may have seen advertised like Crashplan, Code42 backs up the computer to cloud storage continuously in the background -- you do not need to explicitly run it. Your files are encrypted in transit and when stored in the cloud. We recommend that all faculty and staff use Code42 on desktop and laptop computers -- better safe than sorry!
Setting Up Code42
macOS Directions
When installing or using Code42 Cloud for the first time on your system, you may see a message like this one below. Please note, do not use your email in this field. Use the long form of your GT Account, e.g., gburdell3@gatech.edu
You'll see the Code42 sign-in window with the long form of your GT Account filled in. Click continue to be routed to the standard GT Login
At GT Login, please use the short form of your GT Account in the GT Account field (without @gatech.edu)
You should begin to see the device signing in.
How To Tell If It's Working
macOS
On macOS, you can check your backup status in the Status Menu (MacOS) or in the Crashplan application. A green checkmark and/or "Backup Complete" is a good sign.
Can't This Be Set Up Automatically?
Because setup requires login with your user password, we cannot automate this setup. Associating this with user login also provides the ability for users to perform file restores directly.
Why Does The First Backup Take So Long?
Depending on the total size selected for backup, and depending on available network speed, it may take several days for the initial backup to complete. This time can be reduced by connecting to the wired campus network for the initial backup. IAC IT can assist with this if needed.
I Save My Files To The Cloud. Do I Really Need This?
In theory, a person who only saves work only on "cloud" services like Dropbox, Box, file server, etc rather than on a local computer drive would likely have little to lose in the event of a crash, but in our experience, it's still prudent to back up individual computers in any case. Files may be inadvertently saved locally, and it's better to have more complete backup protection.